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Out with the Old, In with the New!

Posted on November 10, 2014 by FiberObsessions | 0 comments

YAY, 2015 is going to be a landmark year for us! We can just feel it!

We are starting the year by switching out all of our software... our Point of Sale, our Web Store, our back office activities and more to new software. Scary for us, but exciting at the same time.

So why go through all this? As we've grown, we've found ourselves limited in providing the kind of best-in-class customer experience we strive to deliver. This will allow us to expand our webstore and deliver it onto all of your mobile devices. No matter what device you use, you'll have the same access to our information! And it will allow us to keep our inventory correct no matter where you find it, in our brick and mortar store, online or at a show.

We are so excited by the improved customer experience you all will have as a result of these changes.

There is no firm date yet as to when we'll have all these changes in place, but will keep you posted here and assure you that this is our top priority!

And now the work begins... :)

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